Refund policy

LIMITED SUPERVISION REFUND POLICY
Last updated: October 5, 2026

7-day satisfaction guarantee

If you’re unhappy with your Limited Supervision air fresheners, contact us within 7 days of delivery for a full refund, including the original shipping charge. This guarantee covers all our air fresheners, including custom-photo fresheners. No return is required.

Use our contact form at https://limitedsupervision.com/pages/contact and include your order number so we can find your order.

Damaged, defective, incorrect, or missing orders

Please contact us within 30 days of delivery, or expected delivery for a missing shipment. Include your order number and a description of the problem. Keep the product and packaging, as we may request clear photos to review the issue.

In addition to our 7-day satisfaction guarantee, we will arrange a replacement at no additional charge for a confirmed damaged, defective, incorrect, or missing item. If a replacement cannot be supplied, we will refund the affected item and any applicable shipping charge.

Returns and refunds

No return is required under our 7-day satisfaction guarantee. For other damaged, defective, or incorrect-item claims, please contact us before sending anything back. If a return is required for a confirmed defect or our error, we will provide instructions and cover the required return shipping.

Approved refunds are issued to the original payment method. Your bank or payment provider may take additional time to post the credit.

Cancellations and address changes

Contact us as soon as possible if you need to cancel an order or change its details. Cancellation or changes can only be confirmed before production begins. Once production starts, we may be unable to change or cancel an order.

Your consumer rights

This policy does not limit any rights you have under applicable consumer law.

Contact us

For refund requests or help with an order, use https://limitedsupervision.com/pages/contact.