Shipping policy

Last updated: October 22, 2026

Production and delivery

Our air fresheners are made to order. We currently ship to the United States.

Originals, Black Label and other fixed designs

Allow an estimated 5–7 business days for production after artwork approval. This includes Jobsite Citrus, Factory Reset and Clocked Out as well as the other original designs. Production time is separate from carrier transit.

Custom-photo fresheners

Custom-photo orders need a usable photo, confirmed crop and scent, and approved artwork before production. Once ready for production, allow an estimated 5–7 business days. Time needed to review or correct an image is additional; this is not a promise to ship within 5–7 days of checkout.

Carrier transit

UPS Ground transit is estimated at 1–5 business days after shipment. Transit depends on the destination and service and may take longer. Production and carrier transit are separate estimates, not a guaranteed delivery date.

Packs and mixed orders

Timing depends on the items selected. Orders may arrive in separate packages. If you need an order by a particular date, contact us before ordering so we can check timing for your items.

These are estimates, not guaranteed arrival dates. Order review, artwork approval, peak periods and carrier delays may add time. Business days exclude weekends and holidays. Shipping is additional and calculated at checkout. Tracking is provided when available after shipment.

Order assistance

Please check your shipping address before ordering. For an address correction, delay, or missing shipment, use our contact form and include your order number.

For damaged, incorrect, or lost orders, see our refund policy.